Customer Service Means Total Client Care.
In a modern marketplace brimming with competition and no end of purchasing options, the smart investor needs to know that his telecommunications needs are backed by a complete customer service dedication that encompasses more than a remotely located help desk. AT Electronic and Communication International Ltd. is dedicated to providing global clients with the confidence of a business model built on the concepts of an established worldwide dealer network, extensive personnel training, fast delivery, and on-site support.
Military and industrial operations depend on telecommunications equipment for survival in the field and for profitable operation. Every hour’s delay between order of new or replacement equipment and the delivery of that equipment can exact a cost in profits, materials, consumables, or even lives. AT Electronic and Communication International Ltd. understands the immediacy of the need for radio and satellite communications equipment, and for the handling of data in the field or at base. Fast delivery is one of the core concepts in their business model, getting communications equipment into the hands of the client as soon as possible. This ability is supported by the worldwide network of distributors and supplier that make global communication possible, built on established relationships and proven capabilities. Unnecessary waiting is unacceptable.
On-site support and an extensive personnel training program go hand in hand, forming the basis for reliable operation and installation of telecommunications equipment in the field. Since AT Electronic and Communication International Ltd. not only distributes, but also manufactures their own telecommunications products, the client is assured of professional technicians completely familiar with their own equipment. By effectively passing on that information, the technicians provide the client with trained personnel who are constantly available to operate and maintain expensive telecommunications equipment in the field or at base. By providing these trained personnel with the additional support of professional technicians and other on-site services, the client receives security in the continued operation of their equipment and a measure of protection for their investment.
The key to the this model of total client care customer service lies in the global network of dealers and distributors that AT Electronic and Communication International Ltd. has established during their years of operation. By tapping into the local sources of equipment, logistics, and information, they can reliably draw upon professional personnel and standardized equipment from anywhere in the world. By vetting these contacts for established capabilities and discretion, they are assured of competent and secure cooperation able to mobilized quickly in response to a client’s needs. Their global network is constantly evolving and changing in anticipation of the world wide climate and the changing needs of the client base.
AT Electronic and Communication International Ltd. takes customer service seriously. Their approach is a proven and reliable method that not only supports clients during unanticipated contingencies, but proactively anticipates the flexible needs of the client base in order to prevent loss of communications time and data. Constant training and continuing education are the hallmarks of the professional technicians tasked with maintaining on-site support and client personnel training. The global network of dealers and suppliers moves to provide clients with the fastest possible delivery and a reliable communications chain.
AT Electronic and Communication International Ltd is a global wholesale distributor and manufacturer of communication equipment. We carry satellite communications equipment, data communication equipment, radio communication equipment, wireless communication equipment, and more! Visit our website at at-communication.com/en/ and browse our huge selection of telecommunication equipment!